Shipping policy

Shipping Policy

At Dave Tech, we aim to dispatch orders promptly and offer a choice of reliable delivery services. The delivery options available for your order are shown at checkout and may depend on your delivery address, the items in your basket and the time your order is placed.

Order cut-off times

Orders placed before the applicable cut-off are usually dispatched the same working day.

  • APC Overnight: 4:45pm, Monday to Friday
  • Royal Mail: 4:15pm, Monday to Friday; 10:30am on Saturdays
  • DPD: 3:00pm, Monday to Friday

Orders placed after the relevant cut-off, at weekends or on public holidays will usually be dispatched on the next working day.

APC Overnight

APC Overnight is available alongside our existing DPD and Royal Mail services.

  • APC Next Day is intended for delivery on the next working day after dispatch.
  • APC Pre-12 is intended for delivery before midday on the next working day after dispatch.
  • APC services are subject to postcode coverage and carrier availability. The available options for your address will be shown at checkout.

DPD

DPD is available for eligible UK delivery addresses.

  • DPD Next Day is intended for delivery on the next working day after dispatch.
  • DPD provides tracking and delivery updates, including an estimated delivery window where available.
  • Delivery may take longer for some postcodes, remote areas, adverse weather conditions or other circumstances outside our control.

Royal Mail

Royal Mail services remain available for eligible orders.

  • Royal Mail 24 and Royal Mail Tracked 24 are estimated services and are not guaranteed to arrive the next day.
  • Royal Mail Special Delivery is a tracked, signed-for next-working-day service where available.
  • Tracking details are supplied when the chosen service includes tracking.

Batteries and restricted items

Batteries cannot be sent using Royal Mail services. Where an order contains a battery or another restricted item, only suitable delivery options will be shown at checkout.

Delivery times

Delivery estimates begin after dispatch, not from the time the order is placed. Courier delivery times are estimates unless a service is specifically stated as guaranteed by the carrier.

Working days exclude Saturdays, Sundays and public holidays unless a service explicitly includes weekend delivery.

Delivery addresses

Please make sure your delivery address is complete and accurate before placing your order. We cannot accept responsibility for delays, failed deliveries or losses caused by an incorrect or incomplete address.

Delivery issues

If your order has not arrived within the expected delivery period, please check the tracking information first where available. If you still need help, contact us with your order number and we will investigate with the relevant carrier.

Contact us

For help with delivery options, tracking or an existing order, contact Dave Tech: