Privacy policy

Privacy Policy

Last updated: [27/03/2025]

This Privacy Policy describes how Dave-Tech (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from dave-tech.repair (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes to our practices or for other legal, operational, or regulatory reasons. Updates will be posted to the Site with a new "Last updated" date.

How We Collect and Use Your Personal Information We collect and have collected in the past 12 months personal information from you to provide our Services. This includes:

Information You Provide to Us

  • Contact details (name, address, phone number, email)

  • Order details (billing/shipping address, payment confirmation)

  • Account credentials (if you create an account)

  • Shopping behavior (items viewed, carted, etc.)

  • Customer service communication

Information Automatically Collected (Cookies & Usage Data) We collect device, browser, and interaction data via cookies and similar technologies. Usage Data may include your IP address, browser type, time zone, referring pages, and how you interact with the Site.

Email Marketing We collect your email when you sign up for communications and may use it to send marketing or promotional messages. You can unsubscribe at any time.

Disclosure of Personal Information We may share your personal information with:

  • Vendors performing services for us (e.g., payment processors, IT support, shipping partners)

  • Shopify, which powers our ecommerce platform

  • As required by law or legal obligation

  • As necessary to protect rights, safety, or enforce agreements

We do not sell or share your personal data for advertising or profiling purposes.

Cookies We use cookies to operate and improve the Site. These help remember preferences, run analytics, and enhance the shopping experience. You may control cookie preferences via your browser settings. Some features may not function properly if cookies are disabled.

Security & Retention We take reasonable steps to protect your personal data but cannot guarantee absolute security. Your information is stored as long as necessary for the purposes described, including compliance with legal obligations.

Your Rights (GDPR) As a UK or EU resident, you have the right to:

  • Access your data

  • Correct or update your data

  • Request deletion of your data

  • Object to or restrict certain data uses

  • Withdraw consent

To exercise these rights, contact us at contact@dave-tech.repair. We may need to verify your identity before processing your request.

Children’s Data Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

International Transfers If we transfer your information outside the UK/EU, we do so using appropriate legal safeguards (e.g., Standard Contractual Clauses).

Contact If you have questions or concerns about our privacy practices or wish to exercise your data rights, you may contact us at:

Dave-Tech
Unit 3 Maple Leaf Business Park
Ramsgate, Kent CT12 5GD, United Kingdom
Phone: 01843 262262
Email: contact@dave-tech.repair

We are the data controller for the purposes of applicable UK and EU data protection laws.